Documentation: Frequently Asked Questions (FAQ)

1. Q: PureAdmin complains about not having permission to do xyz
   A: This is because, currently PureAdmin needs root privelieges to fetch information about the ftp server. Restart PureAdmin as root instead and it should work.
   
   
2. Q: I can't start PureAdmin as root: "Unable to open display..."
   A: You must grant permission to root by issuing the following command as the user you're logged in as:
   xhost +localhost
   
   
   
3. Q: PureAdmin can't connect to FAM.
   A: Make sure that FAM is running and accepting connections. More info can be found in the installation section.
   
   
4. Q: PureAdmin crashes! Segmentation Fault (or similar)!
   A: Make sure that you're running the latest version so that it isn't already fixed. If you are running latest, then post a bug report in the Forums. Without your report, the bug may never be fixed!
   
   
5. Q: I've added a user, but it still cannot login to my ftp server.
   A: You probably aren't running your ftp server with virtual users support.
   In short, you must add the following option to your startup script:
   -lpuredb:/etc/pureftpd.pdb
   PureFTPd must also be compiled with support for this.
   
   More info can be found in README.VirtualUsers
   
   
6. Q: How do I uninstall PureAdmin?
   A: From the directory you compiled PureAdmin (where you did "configure make, make install"), issue the command
   make uninstall
   as root and PureAdmin will be uninstalled.
   To uninstall the autopackage version, just open "Manage 3'rd party applications" in your system tools menu and remove PureAdmin from the list there. You can also type "package remove pureadmin" from your terminal.
   
   
7. Q: PureAdmin complains about not finding component this or pixmap that, what's wrong?
   A: This could be a problem with the binary relocation support. If you installed from source, try to uninstall and then add --enable-binreloc=no to the configure flags. Remember to run make clean before you re-compile!
   
   
8. Q: I can't install the autopackage package!
   A: First of all, Autopackage is only supported for Linux systems. *BSD and other Unix systems have to compile from source. If you're on Linux and experience problems with the .package file, please post your problem in the forums, or drop by on IRC: #autopackage on irc.freenode.org. I'm usually there, with the nick 'isaks', but the other people can probably help you if I'm not available.
   
   
9. Q: I can't start/stop my server. The menuitem is all grayed out!
   A: PureAdmin couldn't find the startup script for pure-ftpd. Most system have a file in /etc/rc.d or similar that is called "pure-ftpd" (or something like that) that is used to start the server. You need to add such a script if you want PureAdmin to be able to start/stop your server.
   
   
10. Q: My question isn't answered here, what should I do?
    A: You should first check the rest of the manual for help. If that doesn't give you the information you need, then post your question in the Forums